FAQs

Got questions? We’ve got answers.

Orders & Shipping 📦

  • A: Most orders are printed and shipped within 5 - 7 business days. During limited drops, processing may take longer - we’ll always keep you posted. You’ll get tracking as soon as it ships.

  • A: We currently ship to the U.S., UK, Canada, Australia, and New Zealand. If your country isn’t listed, stay tuned - more regions coming soon.

  • A: Check your spam folder first - some email clients block automated emails. Still nothing? Shoot us a message at team@holdthelinegear.com.

Sizing & Fit 🎯

  • You can view it here.

  • A: For our tees, yes. They’re athletic fit - not boxy. If you’re in between sizes or like a looser fit, we recommend sizing up.

    For our hoodies, currently they run small. We recommend ordering a size up from your normal size.

  • A: Yes - but all cotton gear will shrink a little with a hot wash and dry. For best results: wash cold, hang dry.

Returns & Issues 🔁

  • A: We don’t do returns for “changed my mind” - but if we mess up, we make it right. Wrong size, wrong item, damaged gear? Email us within 7 days of delivery with a photo and your order number.

  • A: If it was your mistake, we’ll still work with you - you just might need to cover shipping. We’re human. So are you.

  • A: First, check with your neighbors and mailbox area. If it’s still missing after 48 hours, contact us. We’ll help investigate.

Miscellaneous ⚔️

  • A: Absolutely. Send us your story, a photo, and tell us what you’re wearing. If your story hits - we’ll feature you in our next drop. Real recognizes real.

  • A: Yes. Most designs drop once, then they’re gone. Get them while you can - or regret it later.