FAQs
Got questions? We’ve got answers.
Orders & Shipping 📦
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A: Most orders are printed and shipped within 5 - 7 business days. During limited drops, processing may take longer - we’ll always keep you posted. You’ll get tracking as soon as it ships.
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A: We currently ship to the U.S., UK, Canada, Australia, and New Zealand. If your country isn’t listed, stay tuned - more regions coming soon.
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A: Check your spam folder first - some email clients block automated emails. Still nothing? Shoot us a message at team@holdthelinegear.com.
Sizing & Fit 🎯
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You can view it here.
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A: For our tees, yes. They’re athletic fit - not boxy. If you’re in between sizes or like a looser fit, we recommend sizing up.
For our hoodies, currently they run small. We recommend ordering a size up from your normal size.
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A: Yes - but all cotton gear will shrink a little with a hot wash and dry. For best results: wash cold, hang dry.
Returns & Issues 🔁
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A: We don’t do returns for “changed my mind” - but if we mess up, we make it right. Wrong size, wrong item, damaged gear? Email us within 7 days of delivery with a photo and your order number.
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A: If it was your mistake, we’ll still work with you - you just might need to cover shipping. We’re human. So are you.
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A: First, check with your neighbors and mailbox area. If it’s still missing after 48 hours, contact us. We’ll help investigate.
Miscellaneous ⚔️
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A: Absolutely. Send us your story, a photo, and tell us what you’re wearing. If your story hits - we’ll feature you in our next drop. Real recognizes real.
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A: Yes. Most designs drop once, then they’re gone. Get them while you can - or regret it later.